CUSTOMER SUPPORT

We listen to your comments so that we can strive for excellence in our service.

[Restaurants] How can I make reservations for the restaurant/bar?

You can make reservations in the following ways.

1. Call each restaurant/bar to make reservations. 

2. Add us as a friend on Kakao Talk and make reservations in real time (from 09:30 to 18:00 during weekdays).

Add us as a friend on Kakao Talk

[Restaurants] Do the restaurants serve a vegetarian or halal menu?

Please speak to our manager at each restaurant when you order.

They will prepare your food without any meat. 

You can also enjoy a selection of vegetarian dishes at Brasserie and Lobby Lounge of InterContinental Seoul COEX. 

Halal cuisine is served at Table 34 of Grand InterContinental Seoul Parnas and Asian Live of InterContinental Seoul COEX, as well as our event rooms. Please tell us your preferences when making reservations. 

[Restaurants] What restaurants are there in the hotel?

There are 5 restaurants in our hotel.

On the 1st floor, there is the all-day dining & buffet restaurant Brasserie.

Asian Live on the 2nd floor serves Korean, Chinese, Japanese, Indian, and Halal food.

On the 30th floor, you can enjoy contemporary Italian cuisine and beverages at Sky Lounge.

[Restaurants] At what age do children get charged for eating at the buffet restaurant?

Children aged 48 months to 12 years are charged the fee for children. 

[Restaurants] Where is the buffet restaurant and what do they charge?

Our buffet restaurant, Brasserie, is located on the 1st floor. Please click here for more information.

[Restaurants] What is the Lobby Lounge Wonder Hour?

Wonder Hour takes place in the Lobby Lounge (1F) of InterContinental Seoul COEX at 18:00 - 21:00 from Monday to Saturday.

Guests can enjoy unlimited wine, draft beer, and dishes prepared by our chef.


The price for Wonder Hour is KRW 49,000.

(incl. service charge & tax / not available on Sunday and holidays)

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