CUSTOMER SUPPORT

We listen to your comments so that we can strive for excellence in our service.

[Location] What’s the address of your hotel?

Grand InterContinental Seoul Parnas

521, Teheran-ro, Gangnam-gu, Seoul, 06164

[Location] Where are Grand InterContinental Seoul Parnas and InterContinental Seoul COEX?

Grand InterContinental Seoul Parnas is located right beside Teheran Road between Samsung Station and Hyundai Department Store. 

InterContinental Seoul COEX is right across from Bongeunsa Temple.

[Location] What bus stops by the hotel?

Trade Center: 9414, 9407, 143, 2413, 3217, 3414, 3415, 4419, 4318, 41

ASEM Center: 361, 340, 3412, 3411, 3415, 41

[Location] How can I walk from Samsung Station or Bongeunsa Station to your hotel?

You can find Grand InterContinental Seoul Parnas from Samsung Station Exit #5. 

[Location] Which credit card offers free valet parking service?

Valet parking costs KRW 25,000, free valet parking is available with credit cards listed below.
[Hyundai] The Black, The Purple, KAL The First
[Shinhan] The Premier, The Premier Gold, The Ace, Infinite
[Samsung] Raume O
[American Express] The Platinum (Silver background Roman soldier image) : Samsung, Hyundai, KB Kookmin TANTUM Ultra
[Hana] Club 1

* Service may be limited depending on the credit card usage performance. Please contact the credit card company for the details.

[Location] Where is the parking lot?

Our parking lot is located from Levels B2 to B4. Parking costs KRW 4,500 for 30 minutes and KRW 1,500 for every 10 minutes afterward. The maximum daily charge is KRW 70,000. Guests staying at our rooms can park their vehicles free of charge. Visitors can park up to 3 hours free of charge, and guests of our facilities can park 3 - 4 hours for free.

[Location] How can I get from the airport to your hotel?

There are 3 ways to reach our hotel from the airport.

- Hotel Limousine Service – Incheon Airport-Hotel KRW 210,000 / Hotel-Gimpo Airport KRW 150,000

- Taxi – Regular Taxi Fare: Approx. KRW 70,000 / Premium Taxi Fare: KRW 100,000 (incl. toll charge)

- Shuttle Bus: 

*Please note that the limousine service is temporarily suspended.

  (1) KAL Limousine Bus: #6703 (to Gangnam) at #3 Gate (1F) *Terminal 1 / #6703 (to Gangnam) at #19 (B1) *Terminal 2

       (The bus departs every 30 minutes, and the trip takes 90 - 120 minutes.) 

        Incheon Airport-Hotel: 04:59am ~ 18:11 pm (Terminal 2 -> Terminal 1)

  (2) Korea City Air Terminal Limousine Bus Service 

        #6103 (to Gangnam) at Bus Stop 7 Gate (1F) * Terminal 1 / #6103 (to Gangnam) at Bus Stop #21 (B1) *Terminal 2 

        (The bus departs every 15 - 20 minutes, and the trip takes 60 - 90 minutes.) 

        Incheon Airport-Hotel: 04:10am ~ 21:30pm (Terminal 1 -> Terminal 2)

 

<Bus Ticket Price>

- KRW 15,000 (Incheon Airport-Korea City Air Terminal / Korea City Air Terminal-Incheon Airport) 

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