- [Misc.] How can I find the things I've lost at your hotel?
All lost items are turned over to the Lost and Found Center in the hotel. You may find your items there. Please call 02-559-7940 for more information.
- [Misc.] Where is the Lotte Duty-free Store located and what are its business hours?
The Lotte Duty-free Store is located on the 2nd floor of InterContinental Seoul COEX. It is open from 10:00 to 21:00 all year long.
- [Misc.] I need more information about your hotel. Where can I find it?
Information about our company, products, and promotional offers is available on our website.
For more information, please contact our Service Center through the website.
- [Misc.] Do you offer academy-industrial job experience programs? How can I apply?
Educational background : Korean college/university students who have studied hotel management and tourism
Application : Summer (May - June), winter (October - November)
Period : Summer (6 weeks in August - September), winter (6 weeks in December - January)
How to apply : Send the request form signed by the manager through fax or email
After review of the request, the school will be notified.
Students cannot request individually.
Fax Number: 559-7419 E-mail: email@example.com
Required documents : Application form, health certificate (F&B/Cooking required)
Areas of application : Room, F&B, Cooking
- [Misc.] How can I apply for the overseas internship program?
Educational background : Overseas college/university students who majored in Hospitality Management
Application period : On an occasional basis
Required documents : Free format resume (with a photo), cover letter
How to apply : Email application (resume & cover letter(Korean/English)/date of employment, department) → job interview after application review (online)
E-mail: firstname.lastname@example.org / email@example.com
Areas of employment : Room, F&B, S&M, etc.
- [Restaurants] How can I make reservations for the restaurant/bar?
You can make reservations in the following ways.
1. Call each restaurant/bar to make reservations.
2. Add us as a friend on Kakao Talk and make reservations in real time (from 09:30 to 18:00 during weekdays).
- [Restaurants] What kind of discounts do you offer at your hotel restaurants?
The following credit cards, hotel membership cards (e.g. I CHOICE, Fitness Club, Wedding Club) and other partner VIP membership cards offer discounts at our restaurants.
** Credit card discounts are not available for beverages, events, and private dining service or at the Lobby Lounge.
Hyundai The Black
Hyundai The Purple
Hyundai The Red
Hyundai Platinum M
Hyundai Platinum ML
Hyundai Platinum H
Hyundai Platinum R
Hyundai Platinum T
Hyundai Platinum A
Hyundai Platinum K
Hyundai Platinum V
Hyundai Platinum E
Hyundai Platinum Executive
Hana Card (previously known as Hana SK Card)
Corporate Credit Card
Hana Card (previously known as KEB Card)
Corporate Credit Card
Shinhan The Premier
Shinhan The Ace
Shinhan The Infinite
Shinhan The Lady Best
Shinhan The Best
Shinhan Family Card
Samsung Raume O
Samsung AMEX The Platinum
Samsung THE O
Samsung Card I
Samsung THE I
Samsung AMEX Gold
- [Restaurants] Where can I have breakfast? What time do you serve breakfast and how much do you
1) Breakfast is served at Grand Kitchen (1F) from 06:00 a.m. to 10:30 a.m.
Adult: KRW 52,000 / Children (Age 48 months – 12 years): KRW 26,000
** The price includes service charge and tax.
2) You can also order private dining service in the room.
- [Restaurants] Do the restaurants serve a vegetarian or halal menu?
Please speak to our manager at each restaurant when you order.
They will prepare your food without any meat.
You can also enjoy a selection of vegetarian dishes at Brasserie and Lobby Lounge of InterContinental Seoul COEX.
Halal cuisine is served at Table 34 of Grand InterContinental Seoul Parnas and Asian Live of InterContinental Seoul COEX, as well as our event rooms. Please tell us your preferences when making reservations.
- [Restaurants] What restaurants are there in the hotel?
There are 6 restaurants in our hotel.
On the 1st floor, there is the all-day dining and buffet restaurant Grand Kitchen, Hakone (Japanese restaurant), Lobby Lounge and Bar where you can enjoy various types of beverages, and Grand Deli.
On the 34th floor, there is the French restaurant, Table 34, and modern Chinese restaurant Wei Lou.