CUSTOMER SUPPORT

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ANNOUNCEMENTS DETAIL

GRAND Grand InterContinental Seoul Parnas Information

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For your safety and convenience, please note the important information below.

We would appreciate your understanding regarding any possible restriction on the indoor sports facilities placed in accordance with the Government’s guidance on COVID-19 prevention.

 


[Level 4 social distancing guidelines]

In compliance with the government's implementation of level 4 social distancing, the closing time of each of our venues has changed to 22:00 until August 8th, 2021, and no more than 3 people are allowed after 18:00. (Available up to two persons)

Please comply with the following quarantine guidelines. 
1. Do not exceed the maximum room occupancy: Maximum 2 persons per room (except for families living together)
- For a family residing together, a copy of resident registration and identification is required.
2. Hosting of events such as parties is prohibited

※ Please note that if you violate the quarantine rules, you will be asked to leave immediately. Please be aware that the right to indemnity may be claimed, such as fines for violating quarantine rules and compensation for damages caused by hotel suspension of business for 10 days.
[Basis] Infectious Disease Control Act, Article 49 Paragraph 1, Item 2, Item 4

 

 

[Guidelines for use of Club InterContinental Lounge after 18:00]

- More than 2 people are only permitted for families living together. Please present a copy of your resident registration and identification.

 

 



◈ Rooms
Private Dining Service Hours: 06:30 ~ 00:30
Busy Time for Check-In Services: 15:00 ~ 16:00
Wi-Fi: In the Room 'InterContinental_Grand'
(Complimentary, No Password)
· Minibar: Charged Service 
· Water bottles on top of the Mini Bar and at the bathroom: Complimentary
· Tea bags/coffee capsules: Complimentary
· Parking: Free of charge for one vehicle (Per room and per hotel staying day)

◈ Club InterContinental
Hours: Weekends 7:00 ~ 21:00 / Weekdays 11:00 ~ 21:00
· Breakfast: 7:00 ~ 10:30
Mon ~ Fri : 1F Buffet Restaurant 'Grand Kitchen' (6:30 ~ 10:30)
Sat ~ Sun : 34F Club InterContinental Lounge (7:00 ~ 10:30)
· Refreshments : 11:00 ~ 17:00
· Afternoon Tea : 14:30 ~ 16:30
· Cocktail Hour : 18:00 ~ 20:30
[ Friday & Saturday & Sunday 2nd seatings ]
( Friday & Sunday ) 
· Afternoon Tea: 14:30 ~ 16:30
· Cocktail Hour: 1st Seating - 17:30 ~19:00 / 2nd Seating - 19:30 ~ 21:00

( Saturday )
· Afternoon Tea: 1st Seating (Saturday) - 14:30 ~16:30 / 2nd Seating (Sunday) - 11:30 ~ 13:30
· Cocktail Hour: 1st Seating - 17:30 ~19:00 / 2nd Seating - 19:30 ~ 21:00

*Children below the age of 12 are not permitted.

◈ Restaurants & Bar
Reservation required due to limited seats. (Not applicable to breakfast)

· Grand Kitchen (1F)
Breakfast 6:30 ~ 10:30 | Lunch 12:00 ~14:30 | Dinner 18:00 ~ 22:00
※ Saturday Dinner / Sunday Lunch are operated as 2nd seatings.
[Saturday Dinner] 1st Seating - 17:20 ~ 19:20 / 2nd Seating - 19:50 ~ 21:50
[Sunday Lunch] 1st Seating - 11:30 ~ 13:30 / 2nd Seating - 13:50 ~ 15:50
※ Saturday Dinner / Sunday Lunch are operated as one seating until August 8th.

· Hakone (1F)
Lunch 11:30 ~ 14:30 | Dinner 18:00 ~ 22:00

· Wei Lou (34F)
Lunch 11:30 ~ 14:30 | Dinner 18:00 ~ 22:00

· Lobby Lounge & Bar (1F)
9:00 ~ 22:00
※ Please note that your table is reserved for up to one hour if two guests or more order coffee, drinks, and/or desserts.

· Grand Deli (1F)
7:00 ~ 21:00 (Weekdays) 8:00 ~ 21:00 (Weekends)
※ Please note that your table is reserved for up to one hour if two guests or more order coffee, drinks, and/or desserts.


◈ Metropolitan Fitness Club (3F)
※ The sauna, lounge, and shower facilities are not available until August 8th, 2021 due to the government’s social distancing regulation.
The gym and swimming pool are accessible.

· Hours: 06:00 ~ 22:00
· Locker/Shower Room: restricted use
Recommended to use towels and robes from the guest rooms
· Gym: Personal sportswear, sneakers, and socks are required (available for guests aged 18 or above.)
· Indoor Swimming Pool: Personal towels, robes, swim suits and caps are required.
※ Indoor swimming pool access restriction: Under 12-years-old and 150cm of height



 

We appreciate your ongoing support and cooperation, and we will do our best to ensure a safe and comfortable experience in our hotel.

Thank you.