WELCOME

Customer Center

자주하는 질문

Grand InterContinental
Seoul Parnas

InterContinental
Seoul COEX

[Meetings and Wedding] Are there any meeting rooms with windows?

The five meetings located on the 30th floor have windows overlooking the Han River and Seolleung Park.

[Meetings and Wedding] Are baby chairs available?

Yes, we provide baby chairs upon request. 

[Meetings and Wedding] Can I host a meeting with fewer than 10 guests?

You can host a meeting with fewer than 10 guests at our Business Center on the 2nd floor. Please contact our Business Center (3430-8550) for more information.

[Meetings and Wedding] Is the VIP waiting room available to use when hosting an event at the ballroom?

When you use our Harmony Ballroom, the Forte Room can be used as a VIP room free of charge.

[Meetings and Wedding] How can I arrange banners for an event?

We prepare banners through a professional service provider. Please contact our Event Marketing Team (3430-8686) for more information.

[Meetings and Wedding] Do you offer free parking vouchers?

For events with dining service, a free parking voucher is provided for each guest.

[Meetings and Wedding] Where are the meeting rooms?

On the Harmony Level (B1 floor), there is the Harmony Ballroom, Diamond Hall, Moderato Room, Vivace Room, Andante Room and Allegro Room. The Apollo Room, Jupiter Room, Mercury Room, Venus Room, and Pluto Room are located on the 30th floor. Please check out the "Find Meeting Rooms" section for more information.

[Meetings and Wedding] Does any hotel membership offer discounts on meeting rooms?

There are no credit card/membership discounts for meeting rooms. Please contact our Event Marketing Team at 3430-8686 for more information.

[Meetings and Wedding] What credit card/membership discounts are available for meeting rooms?

There are no credit card/membership discounts for meeting rooms. Please contact our Event Marketing Team at 3430-8686 for more information.

[Membership Cards] What kinds of hotel membership programs are available? How can I join then? How

1) IHG Rewards Club: You can register at the Front Desk or online free of charge to earn hotel points or airlines miles. 


2) InterContinental Ambassador: Members are charged an annual membership fee of USD 200 for new members or 150 for previous members. You can earn either hotel points or airline miles. Registration is available at the Front Desk or online. 


3) I CHOICE Smart, Gold & Platinum: Members can enjoy discounts on rooms and orders on food and beverages. Registration is available at the Front Desk or I CHOICE Team. Members are charged an annual fee of KRW 420,000 (Smart), KRW 650,000 (Gold), or KRW 1,000,000 (Platinum).