CUSTOMER SUPPORT
We listen to your comments so that we can strive for excellence in our service.
This can be arranged through an A/V service provider at an extra cost. Please contact our Event Marketing Team (559-7778) for more information.
You can display cars in our Grand Ballroom.
The Rose Room, Maple Room, and Carnation Room on the 5th floor have windows with a view of Teheran Road.
Yes, we provide baby chairs upon request.
You can host a meeting with fewer than 10 guests at our Business Center on the 3rd floor. Please contact our Business Center (559-7550) for more information.
When you use our Grand Ballroom, the Flora Room can be used as a VIP room free of charge.
We prepare banners through a professional service provider. Please contact our Meeting & Events team (559-7778) for more information.
For events with dining service, a free parking voucher is provided for each guest.
There is the Orchid Room, Chrysanthemum Room, Iris Room, Azalea Room, Camellia Room, Lotus Room, and Wisteria Room on the 2nd floor, and Forsythia, Water Lily, and Paeonia Rooms on the 3rd floor. The Grand Ballroom, Rose Room, Carnation Room, Maple Room, and Tulip Room are located on the 5th floor. Please check out the "Find Meeting Rooms" section for more information.
There are no credit card/membership discounts for meeting rooms. Please contact our Meeting & Events team at 559-7778 for more information.