CUSTOMER SUPPORT
We listen to your comments so that we can strive for excellence in our service.
1) IHG Rewards: You can register at the Front Desk or online free of charge to earn hotel points or airlines miles.
2) InterContinental Ambassador: Members are charged an annual membership fee of USD 200 for new members or 150 for previous members. You can earn either hotel points or airline miles. Registration is available at the Front Desk or online.
3) THE PARNAS Smart, Gold & Platinum: Members can enjoy discounts on rooms and orders on food and beverages. Registration is available at the Front Desk or THE PARNAS Team. Members are charged an annual fee of KRW 550,000 (Smart), KRW 1,000,000 (Gold), or KRW 2,000,000 (Platinum).
You can find a map at the Concierge Desk.
All lost items are turned over to the Lost and Found Center in the hotel. You may find your items there. Please call 02-3430-8905 for more information.
Information about our company, products, and promotional offers is available on our website.
For more information, please contact our Service Center through the website.
Please speak to our manager at each restaurant when you order.
They will prepare your food without any meat.
You can also enjoy a selection of vegetarian dishes at Brasserie and Lobby Lounge of InterContinental Seoul COEX.
Halal cuisine is served at Asian Live of InterContinental Seoul COEX, as well as our event rooms. Please tell us your preferences when making reservations.
There are 5 restaurants in our hotel.
On the 1st floor, there is the all-day dining & buffet restaurant Brasserie.
Asian Live on the 2nd floor serves Korean, Chinese, Japanese, Indian, and Halal food.
On the 30th floor, you can enjoy contemporary Italian cuisine and beverages at Sky Lounge.
Children aged 48 months to 12 years are charged the fee for children.
Our buffet restaurant, Brasserie, is located on the 1st floor. Please click here for more information.
The voltage is 220v, which is the standard in Korea. Multi-adapters are provided in the rooms.
Please send it to the following address with the name of the guest.
FAX: 02-3430-8000
Email: coexbc@parnas.co.kr
For more information, please contact us at 02-3430-8550.